The Physical Cloud

Careers Guide

Every layer of a data center has people behind it. This guide lists every job the series shows, what the work involves, and how people get into it.

These careers have many ways in: from trades like electrician or mechanic, from technical training, from IT, and from completely different jobs. Some people work on site every day; others are specialist contractors who come in to build and maintain.

Qualification names and licensing rules differ from country to country. Country-by-country routes will be added here. The guide grows with every episode.

Security and access

Security officers, reception and control room operators

The work
They are the first people every visitor meets, and the ones watching day and night. They check identities, issue passes, monitor cameras and alarms, and respond when something isn't right.
Ways in
Staying observant, communicating clearly and remaining calm matter more than anything technical. Customer service, hospitality and other security work are real starting points. Many countries require a security license or certified training for this role.
In the series
Episode 1, Episode 2

Security technicians

The work
They install, test and maintain cameras, alarms and access control across the site.
Ways in
If you enjoy practical electronics and finding faults, this is a career worth exploring. Many come from alarm installation, networking or telecoms, or from an electrical or electronics apprenticeship.
In the series
Episode 1

Access control technicians

The work
They install, program and maintain the readers, locks and interlocked doors that decide who gets through.
Ways in
Precise, practical work for people who like electronics and logic. An electrical or electronics background is the usual start; training on specific systems mostly comes on the job.
In the series
Episode 2

Building and installing

Electricians

The work
They install and maintain the electrical supplies and lighting that every camera, reader and gate motor depends on, and much more as the series moves inside.
Ways in
A completed electrical apprenticeship or vocational qualification. If you already work as an electrician, this is work you would recognize, and one of the most common ways into the industry.
In the series
Episode 1, Episode 4

Fencing crews

The work
They build the perimeter itself: foundations, posts, panels and gates.
Ways in
Construction and groundworks experience is a useful starting point, along with the site safety training construction work requires.
In the series
Episode 1

Door and lock specialists

The work
They fit and service the doors themselves: frames, locks, closers and emergency exit hardware.
Ways in
Locksmiths and joiners often move into this work. Knowing fire doors and emergency exit hardware is valued.
In the series
Episode 2

Running the site

Shift technicians

The work
They run the site day and night: watching the systems, answering alarms and carrying out procedures.
Ways in
Electricians and mechanical technicians often move into this role. The work is in shifts, around the clock.
In the series
Episode 3

Operations engineers

The work
They dig into the problems: why an alarm keeps returning, how a system can run better, what should change.
Ways in
A role that grows out of years on shift, often alongside an engineering qualification.
In the series
Episode 3

Maintenance planners

The work
They make sure every piece of equipment is serviced on time, by the right people, without putting the site at risk.
Ways in
If you're organized and like solving puzzles, this is a way in without tools. Planning or scheduling experience from any industry transfers.
In the series
Episode 3

Stores and logistics coordinators

The work
They keep the spare parts ready and every delivery on track.
Ways in
Warehouse and logistics experience transfers straight in.
In the series
Episode 3

Site managers

The work
They decide who is allowed where, and are accountable for the site as a whole.
Ways in
Usually reached after years in one of the other roles here, together with experience leading people. Many of these careers can lead to it.
In the series
Episode 2

Power and electrical

High-voltage specialists

The work
They work with the equipment at the incoming end of the power path, where the grid connection arrives.
Ways in
Specialist training and formal authorization for that work, built on electrical knowledge and experience. The exact requirements depend on the role and country.
In the series
Episode 4

Generator technicians

The work
They look after the engines, controls and supporting systems that make backup generation possible, and run the regular tests.
Ways in
Mechanical or electrical maintenance experience can be a starting point, followed by training on the equipment they service.
In the series
Episode 4

UPS and battery technicians

The work
They inspect, test and maintain the systems that bridge an interruption: the UPS and its batteries.
Ways in
Electrical or electronics training can provide a starting point, with specialist training for the equipment and its hazards.
In the series
Episode 4